Communicating with parents is one of the most challenging and potentially stressful tasks teachers face daily.  Whether trying to resolve a heated argument or delivering bad news, it is essential to know how to handle difficult situations and establish positive relationships with your students'' parents.  This class features tools to help you understand parents'' motivations and how to work with them rather than against them, detailed scripts for dealing with even the most stubborn and volatile parents, and strategies for increasing parent involvement to foster student academic success.  Join us for a very practical course that will give you tips and tricks to use right away!

 Important Note: The purchase of the book Dealing with Difficult Parents (second edition) is required for this course.  The book is found on amazon.com.